TiVo HD hits Australia: a whole pile of steaming nothing

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David Neiger10 July 2008, 4:00 PM

With more hype than an Apple launch, Channel 7 is set to unleash TiVo on an unsuspecting public. We know you can’t make something from nothing, but 7 will give it a good try.


If we were reviewing the TiVo when it was launched 10 years ago in the US, we might agree with Seven’s PR hype that “it’s the biggest revolution since the invention of television” but eight years after the launch of digital television the TiVo is hardly cutting edge technology let alone revolutionary.

Unlike its US counterpart, the Aussie TiVo is a crippled box. Shipping with (what we understand to be) a 160GB HD, the TiVo allows you to record up to a pathetic 32 hours of HD or 62 of SD television. If you like a show forget about copying it to DVD or your hard disk; there is no DVD burner and the Ethernet port is strictly for downloading the EPG from TiVo. No problem you might think, simply open the box (having acquired a set of security screwdrivers) and pop the hard disk into your computer. Don’t bother, as Channel Seven representatives assured us the TiVo is designed to respect Australian copyright laws and all data on the hard disk is encrypted (hence the acknowledgement of Turing encryption in the credits).

So why would you shell out nearly $700 on a TiVo?

To be fair the TiVo is probably one of the easiest PVRs to use. Although it initially failed to properly negotiate the HDMI display resolution once we manually selected a compatible format we were up and running. We hope that this was due to receiving a pre-release unit but if not, there will be a few people wondering why their TiVo isn’t working.

Assuming you have an internet connection in your lounge room (or a home wireless network and have purchased the optional wireless network dongle), set up is a no brainer. After agreeing to the licence, and entering our postcode, the TiVo connected to our internet and downloaded channel information, tuned the channels and loaded initial EPG. On our broadband connection the entire process took around 20 minutes but we understand it can take around 30 minutes over a standard 256 or 512Kbit/s internet service.

A lot of effort has gone into making the TiVo interface as idiot proof as possible. Remember it has been designed for the ultimate couch potato! The remote control is colour coded so you only need to press one button to do most things. Want to pause TV, just press the yellow button, want to access the menu, press the TiVo button. Can’t read? No problem because if you like a program you just press the green thumbs up button and if you don’t, press the red thumbs down button. Ahh, democracy in action.

The whole aim of the TiVo is that it will hopefully try to determine what type of shows you like (by monitoring what you record and give the “thumbs up” to) and offer recommendations. In the US where TiVos work with free to air, cable and satellite and you have hundreds of channels to choose from, this could be a useful function. Here in Oz where the TiVo only works with the 5 free to air channels, what’s the point?

At the launch, Channel Seven were at pains to point out that the TiVo gives you more content. We cannot understand where this content comes from given that an Aussie TiVo cannot download movies from the internet, play videos from YouTube or even stream from your computer network.

The answer given was that it will help you find what you like from the free to air offerings. Hello? With only a maximum of 10 free to air channels (even assuming you like overseas news, ABC2 reruns and the little known Parliament House digital TV channel) it’s not that hard to find things from a TV guide particularly if you know how to use Google, or hook up another PVR with the existing IceTV third-party guide.

Another claimed benefit is that the TiVo can automatically program shows using the EPG. This would be great if the TV stations ran to schedule and shows actually aired when they were meant to. In our tests we missed the first and last parts of programs because the TiVo guide does not account for the fact that our television stations cannot start and end programs on time! Although the TiVo does allow for some scheduling slip, in our tests it was not always enough particularly when the guide says Greek News is showing but they’re still speaking Russian because SBS is running very very late!

Thankfully you can manually set record times (usually 5 minutes before and 15 minutes after tends to work) but what is the point of TiVo if you have to program the timeslots in yourself anyway?

When the TiVo officially launches we understand you will be able to remotely program it to record via the web but this functionality was not enabled in our review unit. Let’s hope the web interface lets you start recordings earlier and finish them later otherwise you will still need to find the program from other sources.

So what do you get for your money?

If you presently use your Foxtel IQ to record free to air, you can get the same functionality with the TiVo for a one off payment and not have to pay for Foxtel subscription. Of course you can also buy a digital PVR with a larger hard disk and DVD burning.

Hype aside, the TiVo is basically a locked down PVR which requires an internet connection to work properly. If you are technical enough to have internet in the lounge room you probably already have a PVR and if you are not that savvy you probably don’t have that level of internet connectivity available anyway.

The TiVo hopefully learns the type of shows that you like, makes recommendations and allows you to find programs with your favourite actors, genres or subjects.

Perhaps when the free to air stations embrace multi-channelling and there is a large variety of programming to chose from, the TiVo will offer a really easy way to find what you want to watch. But for now, if it’s not showing on the limited free to air offerings, the TiVo just tells you there’s nothing on, and you don’t need a $699 box to work that out!


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SimonF (New user):

Dear oh dear, heres a guy who doesn't know how to work a TiVo or know its history. The Australian model is little different from the US HD model: The US HD similarly cannot take input from external decoder boxes. Every TiVo since the series 2 has encrypted the video content so nothing new there. No sign of a DVD burner on the US HD model either. Video extraction is a thorny issue in the US as well so burning to DVD of HD videos is something that is frowned on worldwide by TV companies.

In what way is this a crippled PVR considering the competition?

As for the setting the recording manually choose the program from the TV guide and tell it to start recording early (say 5 minutes) and finish recording late (up to 3 hours) via the options selection. No need to go and program it by hand.

Extra content is advertised by Seven as up to 150 channels of free downloadable content in its press releases. These may not be immediately available of course. The planned tivo-to-go options which include the play your own content from your PC and may include download your videos to ipod is due to launch later in the year or early next year. Remember that in the US these features were similarly provided post launch.

A larger HD is promised in due course and you can always upgrade it yourself unofficially anyway if you are that concerned. 62 hours of programming is at SD high quality if you go for dropping the quality of the recording you can get up to 160 hours. TiVo is handy that way.

The Price Tag is reasonable considering that in the US, Canada and the other markets you normally have to either pay a monthly fee or $200 equivalent for a lifetime sub. BTW a twin tuner HD Topfield is over $1000 so $700 seems like a bargain compared to that.

As a TiVo user of long standing, the last 12 months of which in Australia using the unofficial service here I can tell you really need to have a better look at the product before you slam it. Your article is inaccurate and misleading.



David Neiger (APC staff):

Thanks for the comment SimonF. I have to review what is being shipped not what will (or may) be available in the future. I have reviewed other digital HDD/PVRs and some do include the ability to copy content over to DVD or even BluRay for archiving. The TiVo is also marketed as simple push button recording, so you should not have to go into the options to allow for the fact that the television stations cannot keep to schedule.

Dual tuner HD PVRs are not a revolution as the hype would have you believe. If the TiVo was sold as a smart PVR then the product would be reviewed in that light, however if something is sold as the biggest revolution since television itself we have to check whether that is in fact true and compare it to what is absolutely cutting edge. In this regard the TiVo falls well short of what is leading edge out there.

dropdeadfred (New user):

It would be useful for SimonF to declare any interests. I'm wondering if he's Simon Francis, corporate spokesman for Seven by any chance?

Firepower (New user):

Saying a product will be 'great in the future definitely doesn't make it great now...

TiVo does not have the functionality of many other branded PVRs and even if it 'may one day' it still falls short of what it proclaims...

Xander (New user):

SimonF,
Encrypted content may be standard on tivo's but its not on every other pvr. No one really wants encrypted content and for some people its a big negative on tivo's. Lack of DVD is a huge issue aswell considering the tiny hard drive in the tivo's. Sure you can record at lower quality to get more time but seriously whats the point of having a HD pvr if you have to record at lower quality.

As for the extra content. It may come eventually but that doesnt help for the people who buy at the start and get nothing for months. Seven/Tivo should have planned things alot better and shouldnt have removed features just so they can charge extra for them later on.

The only thing tivo has going for it is its simplicity but with so few channels in australia it's really not that much easier then any other pvr and it's not any cheaper really either (you can get toppy's and beyonwiz's for the around the same price if you know where to look)