Microsoft's new Seinfeld ad: one word - WTF?

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Angus Kidman06 September 2008, 3:51 PM

Microsoft provides proof that even $300 million and Jerry Seinfeld can't revive the fortunes of the sickened Vista OS.


Microsoft's $300 million Vista ad campaign starring Jerry Seinfeld and Bill Gates seems unlikely to revive the fortunes of the sickened OS, but it could possibly spell the end of Seinfeld's career as a corporate pitchman.

Online reaction to the ads, which are spreading across YouTube (following their TV debut) with an enthusiasm Vista itself seems unable to muster amongst consumers, has been almost universally negative.

I saw the comment 'WTF?' on my Twitter feed more times than I'd care to count, while every other post on YouTube appears to use the word "suck".

To be fair, many of the negative comments came from Mac zealots, who probably wouldn't enjoy a Microsoft commercial even if it featured Melinda Gates fellating Steve Jobs in a hot tub filled with third-generation iPhones. But self-proclaimed neutral parties couldn't muster up enthusiasm either.

"I'm no fan of the Get-a-Mac ads, but this sure sucked way more," one commenter wrote. Others were more direct: "That was bloody awful."

The commercials have undoubtedly generated a reaction, a point ad agency Crispin Porter + Bogusky, which masterminded the campaign, will doubtless be emphasising in PowerPoint slides to a pissed-off Steve Ballmer next week.

However far more energy seems to have gone into attacking the ads than into reconsidering Vista. Perhaps that because the material pretty much ignores Vista, unless you consider obscure metaphors about shoes, in-jokes about Bill Gates' speeding conviction and the suggestion that future software might be "moist and chewy" a sensible way of referring to Microsoft's flagship OS.

"Maybe someone should tell them that commercials are supposed to show off the product in question, not throw in a random scene that has nothing to do with it. If my grandma seen this, she'd have no clue what was advertised right now," wrote one heartfelt if grammar-challenged viewer.

My own take? For $10 million (Seinfeld's reputed fee), Microsoft might have been better off giving away a coupon for free RAM with every copy. That would at least ensure that Vista ran with something like acceptable performance.

The choice of Seinfeld, who has previously starred in ads for American Express, has provoked much discussion, but Seinfeld and Microsoft do have some things in common.

One of the central premises of Seinfeld's eponymous sitcom was that nobody should ever learn anything. The recent history of Windows development is a textbook example of that principle.

There are apparently more ads in the series, so it's possible that by the end of the year Microsoft's marketing genius will end up being applauded. But I still reckon it's more likely we'll all be praying that Microsoft defies expectations and actually does get Windows 7 out the door in the next 18 months. That'll stop the ad campaign and (possibly) the pain.


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Tin (Advanced Forumologist):

As Krusty the clown says: "What the Hell was that?!?!?"

I don't get it. "Moist and chewy like a cake"? I don't know about Seinfeld, but I don't tend to eat my computer.

06 September 2008, 5:03 PM (2 months ago)report abuse Send to a friend reply

o (New user):

WTF it was like in the simpsons that mr plow commercial or that futurama one for planet express

06 September 2008, 5:07 PM (2 months ago)report abuse Send to a friend reply

McBanjo (Regular user):

Well someone doesn't know much about marketing. The idea is that this commercial changes your perspective of Microsoft. It's not trying to sell anything directly, it's trying to educate the consumer and rebuild a brand. Without a doubt, seeing Bill Gates sway his ass to the side changes your original distorted thoughts about Microsoft. So this ad works brilliantly.

What did you expect? An ad that makes you clap your hands together rapidly like a seal, squealing in delight? A manoeuvre like that would be quite impossible. Moreover it would be ineffective and quickly criticised due to all the bad M$ press (mainly cause it's so fun and easy to bag M$.)

The ambiguity is probably because this ad will be intensely mass marketed and re-watch-ability is important. Also keep in mind there will be more of these ads on the way. So the complete picture will make itself more clear in the future.

06 September 2008, 10:15 PM (2 months ago)report abuse Send to a friend reply

Raindog (Advanced Forumologist):

Quoting McBanjo:
So this ad works brilliantly.

at wasting 30 seconds of my life watching annoying people?

Oh I get it, Annoying Software, lets annoy people.



06 September 2008, 11:37 PM (2 months ago)report abuse Send to a friend reply

Your Average Joe (Cornerstone member):

More 'useful' input from the maestro of dimwittedness !

Good ad if you're a Seinfel fan ......... bad ad for anti-MS bigots, dimwitted people, IT developers living with mummy at home and earning 35K a year.

Agree that it is a waste of money though !

08 September 2008, 9:50 AM (2 months ago)report abuse Send to a friend reply

FostWare (Regular user):

Quoting McBanjo:
The idea is that this commercial changes your perspective of Microsoft. It's not trying to sell anything directly, it's trying to educate the consumer and rebuild a brand. Without a doubt, seeing Bill Gates sway his ass to the side changes your original distorted thoughts about Microsoft. So this ad works brilliantly.


Actually, it did nothing for Microsoft's image either. Why plonk $300mil on a washed up actor to talk about shopping?


It showed that Microsoft is more show-than-substance than ever before... which doesn't help my line of business (as an MS Partner).



07 September 2008, 12:42 AM (2 months ago)report abuse Send to a friend reply

K (User):

Quoting McBanjo:
The ambiguity is probably because this ad will be intensely mass marketed and re-watch-ability is important. Also keep in mind there will be more of these ads on the way. So the complete picture will make itself more clear in the future.

That was my take on it - I get the impression it's a mini-series with a continuing story. It looks more like an image making thing. I had a little chuckle too when I saw Bill's police mug shot on the shoe shop member card. Good to see he can laugh about himself.

07 September 2008, 2:34 AM (2 months ago)report abuse Send to a friend reply

AtticusFinch (Regular user):

Quoting K:
I saw Bill's police mug shot on the shoe shop member card. Good to see he can laugh about himself.

Gates has never taken personal attacks seriously.
If he did, that guy that pied him in the face would now be employed as a sodium chloride miner in Siberia




08 September 2008, 1:13 PM (2 months ago)report abuse Send to a friend reply

Tin (Advanced Forumologist):

Quoting McBanjo:
The idea is that this commercial changes your perspective of Microsoft. It's not trying to sell anything directly, it's trying to educate the consumer and rebuild a brand.

Ummm. So they get a 3rd party to interact with a guy that no longer works there? Wow. That's some genius work.

Forget the artistic reasoning behind the advertising... This ad does nothing but confuse people. If my mum saw that, she'd be left wondering if Bill Gates and Jerry Seinfeld were opening a discount shoe shop. And that does nothing to rebuild the Microsoft brand.

07 September 2008, 12:31 PM (2 months ago)report abuse Send to a friend reply

Me In Oz (Senior member):

Quoting Tin:
If my mum saw that, she'd be left wondering if Bill Gates and Jerry Seinfeld were opening a discount shoe shop.

...... Not if she is a Seinfeld fan :)




08 September 2008, 10:28 AM (2 months ago)report abuse Send to a friend reply